When you add a chart to a dashboard, the chart editor offers up to nine chart types. Which ones you can pick depends on the question you select, and some are part of your plan. This article explains what each type shows and when to use it.
The nine chart types
Which chart type is available for which question?
The chart types you can choose depend on the type of question you pick in the chart.
For NPS questions, the Score shows the NPS score instead of a percentage.
Why a chart tile is greyed out
If a tile can’t be selected and shows the note “This chart is not compatible with the currently selected questions.”, the chart type doesn’t fit the question you picked — see the table above. Choose a different chart type, or a different question.
Chart types that require a plan
Five chart types are part of specific features and can only be selected if your plan includes them: Heatmap, Impact Prediction, Bubble Chart, Topic Trend Analysis and the trend chart (see below). If the feature isn’t active, the tile is either hidden or shown with a crown badge — clicking it (“Click here to try this chart type for free”) starts a free trial.
Text, Time series, Score, Bar Chart and Participation rate are always available.
The trend chart is part of the bar chart
The trend chart isn’t a tile of its own. Select Bar Chart, then under Split by choose Periods and questions. This compares several questions across survey periods. Read more in Create a trend chart. This type also requires a plan.
Charts in the 360° feedback dashboard
The charts in a 360° feedback dashboard — the competency matrix and the text answers — are not part of this selection. They are created automatically when you schedule a feedback run. Read more in The results dashboard in 360° feedback. 
