Why don’t new attributes appear in past surveys?
This article explains which attributes can be used for survey analysis, and why attributes created after a survey is activated cannot be applied retroactively.
How do attributes work in relation to surveys?
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Only the attributes that exist at the moment the survey is activated can be used for analysis.
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These attributes appear as filters in the dashboard and can be used for data analysis.
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When a survey is activated, the system takes a snapshot of all attributes available at that time.
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Any attributes created after the survey activation cannot be applied to that survey retroactively.
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New attributes can only be used for future surveys.
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Example: If 4 attributes existed at activation and 2 were added later, those 2 new ones will not appear in the earlier survey.
Further information:
If attributes don’t show in the dashboard even though they were created earlier, check their visibility. If set to “No one”, they won’t appear as filters. You can update this in the Employees section under "Attribute Management".