In this article, we explain what the distribution list is, how it functions, and what happens if the recipient list is removed during an active survey.
The recipient list is one of the most crucial aspects of your survey. When sending out your survey, you may want to target only a specific group of employees. Here’s how to proceed.
With your previously conducted employee upload, you have uploaded specific attributes to the system (such as team, department, location, etc.). These attributes now apply to your recipient list.
For example:
If you only want to survey the group working in the HR role, go to "Distribution," select the "Department" attribute, and then click on "HR." This will look as follows.
When you activate the survey, only employees who have the "HR" attribute assigned will be invited. This allows you to target specific groups with relevant surveys.
What happens if I accidentally delete the recipient list during an active survey?
If the recipient list is deleted during an active survey, it’s not a significant issue; the feedback already collected is saved in the system. People who haven’t yet participated in the survey but wish to do so will receive a notification explaining why they cannot currently participate.
You can re-add the recipient list in this case, and individuals will be able to participate in the survey until the scheduled end date.
If you add new individuals during an active survey, they will be invited to participate through the reminder function.