Feedback
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      1. Help Center
      2. Honestly Help Center - Customer Experience
      3. Feedback

      How is feedback uploaded and how will I receive it?

      How is feedback uploaded? 

      Customers can give their feedback using:

      • Terminals 
      • Mobile Websites (Links and QR codes)

      This information will be uploaded to your Honestly account, provided the terminal has a internet connection. If the terminal doesn't have an internet connection, the unsent data will be saved locally on the device until it does.

      How will I receive the feedback?

      • In your Honestly Account:

      In the "Feedback" section under "New Feedback".

      Click here for more information about the individual feedback. And if you would like to find out more about processing the feedback, click here.

      • As an Email notification:

      Click here to find out how to change your email notification settings.