How is feedback uploaded and how will I receive it?

How is feedback uploaded? 

Customers can give their feedback using:

  • Terminals 
  • Mobile Websites (Links and QR codes)

This information will be uploaded to your Honestly account, provided the terminal has a internet connection. If the terminal doesn't have an internet connection, the unsent data will be saved locally on the device until it does.

How will I receive the feedback?

  • In your Honestly Account:

In the "Feedback" section under "New Feedback".

Click here for more information about the individual feedback. And if you would like to find out more about processing the feedback, click here.

  • As an Email notification:

Click here to find out how to change your email notification settings.