Branches (or conditions) are used to adapt the questions appearing in your survey depending on which answers employees select.
To branch a question, first go to the "Surveys" section and click on "Edit" on the right of the survey you would like to make changes to:
Next, click on "Questions", select the question you would like to add the condition to and then on the "Branch question" symbol on the right:
- Select which answer you would like to add the branch to. For example, if the worst answer is selected, you might like to ask what could be improved in a follow up question.
2. Choose which kind of branch you would like to add:
3. If necessary (depending on which action you chose in step 2), choose which follow up question should be used as a result of the branch. PLEASE NOTE: This question must already have been entered.
4. To save the branch, click on "Add". The branch will be listed below.
If you would like to delete a branch, click on the cross on the right of the branch:
To close the branching window, click on the big cross above all the conditions:
In the overview of all questions, you will see this symbol appear if conditions have been added to a question.
To ensure the branches have been implemented correctly, click on preview (top right) to test them and see the survey as an employee would:
You might also find this article interesting: