> ## Documentation Index
> Fetch the complete documentation index at: https://help.honestly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I configure notification emails for a 360° feedback run?

> Customise the initial email reviewers and recipients receive when a 360° feedback run activates — edit subject and body or toggle delivery off.

When a 360° feedback run becomes active, Honestly sends an initial email to everyone who needs to act on it — each reviewer and each recipient for their self-assessment. You can customise the subject and body of these emails per run on the **Notifications** tab.

<Note>
  * Only admins can edit notifications.

  * Notification settings can only be changed while the run is in *Draft* status. Once the run is scheduled or active, the tab becomes read-only.

  * The actual email includes your company logo and footer information automatically; the preview shows a simplified version.
</Note>

#### Turning the initial email on or off

At the top of the tab a **Send Email** toggle controls whether Honestly sends the initial email at all:

* **On** (default) — Reviewers and recipients receive the initial email when the run goes active. The two message sections below become editable.

* **Off** — No initial email is sent. The message sections are hidden and replaced with *"Email notification is disabled."* Use this only if you have another way to notify reviewers, otherwise they will not know the survey is waiting for them.

#### Editing the messages

When the toggle is on, two message templates are shown, one below the other:

* **Reviewers** — The email that people who are about to give feedback about someone else receive.

* **Self-assessment** — The email that feedback recipients receive about completing their own self-assessment.

For each one you can edit:

* **Subject** — The email subject line.

* **Message** — The email body. Basic formatting (bold, italic, lists, links) is available via the rich-text editor.

Each section has two buttons below the editor:

* **Preview** — Opens an email preview so you can see how the subject and body will render, including a sample call-to-action button.

* **Reset to Default** — Restores the standard Honestly text. This button appears only when the subject or body has been customised.

#### Tips

* **Write in the recipient's language.** Honestly sends reviewers and recipients the version of the email that matches their configured language — so make sure both the German and English versions read the way you want.

* **Explain the "why".** Especially in the Reviewers email, a short sentence about the purpose of the run tends to improve response rates.

* **Preview before scheduling.** The preview helps you spot formatting or tone issues before invitations go out.

If you have any questions, please do not hesitate to contact us.